Terms & Conditions

Article 1 – Scope of Application

These General Terms and Conditions of Sale (GTC) govern the relationship between Cerjo Switzerland SA and any person making a purchase on the website www.cerjo.ch (“the client”). The term “client” refers to both women and men.

By confirming an order, you unreservedly accept these GTC. You also confirm that you have the legal capacity to enter into a contract.

Registration on www.cerjo.ch is reserved for legally competent adults. The data provided must be accurate, complete, and regularly updated.

Article 2 – Offer and Contract Conclusion

The products displayed on the website do not constitute a legally binding offer but an invitation to place an order.

By clicking “Confirm my order”, you place a binding order for the selected items.

You will receive an automatic confirmation by email. The sales contract is concluded once the shipment is confirmed by email or the goods are delivered.

For prepayments, the contract becomes effective upon receipt of payment.

Article 3 – Products

Product descriptions and visuals on www.cerjo.ch are for informational purposes only. Cerjo Switzerland SA cannot be held responsible for any errors or omissions.

All products offered are quality controlled and only guaranteed under the manufacturer’s conditions.

Article 4 – Prices

Prices include the applicable Swiss VAT but exclude delivery charges.

The applicable price is the one indicated when you place your order and confirmed by email.

Discounts and promotional vouchers are valid under the terms specified when issued. They are valid for 12 months and cannot be exchanged for cash or refunded.

Offers are valid as long as they are visible on the site and while stocks last.

In the event of a pricing error due to a system bug, Cerjo Switzerland SA reserves the right to cancel the order.

Article 5 – Order

The order becomes final after confirmation by Cerjo Switzerland SA.

We reserve the right to refuse an order if there are doubts about solvency or incorrect information.

Article 6 – Payment

Accepted payment methods are: PayPal, credit card, and TWINT.

Article 7 – Secure Payment & Data Protection

Your payments are securely processed via PCI-certified partners.

Your data is treated confidentially in accordance with Swiss data protection laws.

We only use the information necessary to process your order.

This site uses Google Analytics. You may disable cookies via your browser settings.

Article 8 – Delivery

Delivery is only available within Switzerland, to the address provided during the order.

Delivery is guaranteed within 1 to 2 working days (except in case of stock shortage).

No deliveries on Sundays or public holidays.

Cerjo Switzerland SA is not responsible for delays or theft after delivery. For added security, choose delivery with signature.

Article 9 – Shipping Fees

Shipping is free for orders over CHF 35. Below this amount, a fee of CHF 9.30 applies.

Article 10 – Warranty and Returns

Only the manufacturer's warranty applies. To activate the "Satisfied or refunded" service, fill in the online return form and return the item within 15 days.

Returns are at your own expense. Any returned item must be new, unused, and complete.

Refunds are based on the value of the returned item.

Cerjo Switzerland SA reserves the right to refuse or reduce the refund if the product is damaged or used.

Article 11 – Ownership

Products remain the property of Cerjo Switzerland SA until full payment is received.

Article 12 – Right of Return

Any product damaged upon delivery must be reported within 48 hours with photo proof to our customer service.

No return or refund is accepted for an order made by mistake.

Article 13 – Applicable Law and Jurisdiction

Swiss law applies. Any dispute will be handled at the legal venue in Delémont (Switzerland).

Article 14 – Amendments to the GTC

Cerjo Switzerland SA may amend these GTC at any time.

It is your responsibility to regularly consult the updated GTC on the website.