Refund policy

Return & Refund Policy

We want you to be fully satisfied with your Cerjo purchase.
If you're not, you may return your items within 15 days of receiving them.

📩 Return Conditions:

  • Items can be returned within 15 days of delivery.
  • Products must be unused, in original condition, and in their original packaging.
  • Return shipping costs are the responsibility of the customer.

💾 Refunds:

  • Once we receive and inspect your return, we’ll send you a confirmation email.
  • If everything checks out, a full refund of the products will be issued to your original payment method within a few business days.

Got questions? Feel free to reach out to us at info@cerjo.ch or via our contact form.